3:00pm - 7:00pm

Registration

5:30pm

Reception

• Welcome to Nashville - CEO Nashville Electric Service

7:00pm

Keynote from South Carolina Commissioner and incoming chair of NARUC, David Wright and dinner

7:00am

Registration

7:00am - 8:00am

Breakfast

8:15am

Welcome from Warren Causey & Bart Thielbar

8:30am

Opening Session: Moving to an intelligent grid

The most significant benefits of smart grid technologies are those that improve operational practices. Warren Causey and Bart Thielbar will highlight current research and demonstrate how utilities are using new technologies to improve operational practices.

9:45am

Break

10:00am

Panel Discussion: Improved Operational Performance achieved through smart grid technologies.

This distinguished panel will highlight - with specific case studies, examples and measures - how smart grid technologies have positively impacted reliability, safety and financial performance. Use their ideas and experiences to help you achieve enhanced operational performance.

Moderator: Brent Dreher, Senior VP, Five Point Partners

• Panelist 1 - Mark McGranaghan, VP & Director in the EPRI Power Delivery and Utilization
• Panelist 2 - Eddie Roberson, Director, Tennessee Regulatory Authority, and member of the governing board of NARUC
• Panelist 3 - Jim Linn, Managing Director, Information Technology American Gas Association
• Panelist 4 - Sponsoring Vendor
• Panelist 5 - Victor Hatridge, CIO, NES

11:00am

Roundtable Discussions

Join your peers in lively discussions based on information presented in the panel discussion to further explore ideas for operational improvement.

Noon

Lunch

In a challenging economic climate, electric utility companies have improved power reliability and enhanced communications with their customers, especially when outages occur. This investment in communication technologies and processes is key to the industry's overall improvement.

What the top rated Utilities have implemented to improve customer Service.

The trends for familiarity with the smart grid and smart meters and awareness of utility smart energy actions are inching upwards. What will motivate consumers to pay attention, become engaged, and change their energy behaviors? How ready are your customers for smart energy? Which smart energy-enabled products and services are consumers interested in? How will consumers prefer to access all this new smart information available to them?

Speaker - Jeff Conklin, Senior Director, Energy and Utilities, J.D. Power and Associates

1:00pm

Panel Discussion: Operational and Business Intelligence

This panel of experts will demonstrate how the influx of data from the grid and business can be utilized to achieve a real-time view of operational and business performance.

Moderator: Chris Bohner, Senior VP, Five Point Partners

• Panelist #1 - Barbara Hoffnagle, CIO, SRP (Retired)
• Panelist #2 - Becky Blalock, CIO Southern Companies (Retired)
• Panelist #3 - Reid Nuttall, OGE Energy Corp
• Panelist 4-5 - TBA

2:00pm

Roundtable Discussions

Join your peers in lively discussions based on information presented in the panel discussion to further explore ideas for leveraging your data to achieve enhanced operational and business intelligence.

2:45pm

Break

3:00pm

A look ahead - emerging issues and trends based on evolving regulatory environment CEO, TBA

3:45pm

Closing comments and adjourn (Warren Causey & Bart Thielbar)